Answer to General Questions
Normally we get some common questions from our users and those we have listed here with the solution to fix them.
Why payment is not working while upgrading my App?
If you’re facing issues with your payment, don’t worry—you can try the alternative payment gateway option, which you’ll find at the bottom of the upgrade...
October 6, 2024
Why is the Navigation Drawer not showing?
The navigation drawer might be working just fine in your app, but there’s a chance that your system navigation button is hidden from view on...
October 3, 2024
Why disabling Zoom not working in the app?
On some Android devices, turning off zoom might not always work as expected 📱. This happens because different phone manufacturers customize the Android system in...
September 23, 2024
How to show the camera option while uploading a file or image in the app?
When clicking on a file upload field, the app will give you the option to upload an image 📸. If you want to add the...
September 23, 2024
Why some of the links are opening in the browser automatically?
The URL address is considered the domain of a website. If you add a link from a different domain or external site, it may cause...
September 23, 2024
Why location access is not working in the app?
If your app requires location updates you need to enable the location access from Appilix’s advanced settings tab. If it is still not working then:...
September 23, 2024
Enabled Camera Access but why still Camera option is not showing while choosing file or image?
Sometimes, just enabling the Camera Access Permission from Advanced Settings page does not work for some sites. To solve that issue, make sure you followed...
September 23, 2024
Why is the website loading slowly in the app?
Appilix displays the webpage directly within the app, without any intermediate layers 🌐. This means that if your website is fast, the app will perform...
September 23, 2024
Content in website is updated but in app why it’s showing previous content?
This issue can occur because of resource caching. [Resource caching refers to the process of storing copies of files or data (like images, scripts, stylesheets,...
September 23, 2024
Why is the double back press to exit app not working?
The double back press feature allows users to press the back button twice quickly to confirm exiting an app. On the first press, a message...
September 15, 2024
Website has default loader animation. How to hide Appilix’s loader?
A default loader animation is a pre-built visual indicator, typically a spinning circle 🔄 or bar 📶, used to show that content or a process...
September 15, 2024
Why the app is not building and QR in not showing in build and download page ??
If your app isn’t building and the QR code isn’t showing on the Build & Download page, it could be because the package name starts...
September 15, 2024
Why the website is not loading in the app?
Sometimes, after you convert your website into an app, the webpage may not appear when you open the app, even though it loads correctly in...
September 14, 2024
How to hide or not show the Splash Screen in the app?
A splash screen is an introductory screen that appears when an app or software is launched. It typically displays for a few seconds while the...
September 14, 2024