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Home/Knowledge Base/Answer to General Questions/Why is the double back press to exit app not working?

Why is the double back press to exit app not working?

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Written by Zawad Anjum
September 15, 2024

The double back press feature allows users to press the back button twice quickly to confirm exiting an app. On the first press, a message like “Press back again to exit” 🛑 appears. If the user presses the back button again within a short time, the app will close 🔚.

This feature helps avoid accidental exits by requiring a second confirmation, making navigation smoother and less frustrating 👍.

To fix the double back press issue for exiting the app:

  1. On the Homepage 🏠: When you’re on the homepage, pressing the back button won’t show an exit confirmation pop-up. That’s the normal behavior!
  2. On Other Pages 📄: If you’re browsing any other page, pressing the back button will bring up the exit confirmation pop-up, letting you exit the app with a simple tap.
  3. Adjust Settings ⚙️: Make sure the “Show Exit App Confirmation on Double Back Press?” setting is enabled. Head to the Customization tab and set it to “Yes” to turn on this feature.

Follow these colorful steps to make sure the double back press works perfectly and shows the exit confirmation when needed! 🌟🚀

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