Sometimes, after you convert your website into an app, the webpage may not appear when you open the app, even though it loads correctly in a mobile browser. This issue can occur despite the website being fully functional online. Here are a couple of things you can check to fix the issue:
- Check the HTTP Protocol: 🔍 Ensure you’re using the correct HTTP protocol. For example, if your website is only accessible via
http://but you’ve enteredhttps://example.comin the Appilix Dashboard, it won’t work. Make sure the website address in your Appilix Dashboard matches the protocol of your actual website. - Verify User Agent Settings: 🛠️ Your web server might be blocking access from certain devices. To fix this, go to the
Advanced SettingsPage in the Appilix Dashboard and check the Custom User Agent setting. If your web server has blacklisted the user agent being used, you can try a different user agent string and rebuild the app.
If you follow these steps and your app still isn’t displaying the webpage, please reach out to our support team for further assistance. 😊